WHO WE ARE
My name is Ryan O’Hara. I am a Aeronautical, Mechanical, and Electrical Engineer specializing in the design and manufacturing of control systems for military and civilian applications. I started the RGB-123 product line with the idea of focusing on the development of unique consumer lighted electronics. These products are the culmination of over 15 years of mechanical, electrical, and software design experience. I have taken the latest in LED lighting technology and am bringing this to you in a unique modular format for easy integration into your project.
In addition to our current product offerings we are able to provide you with unique designs that leverage our extensive design experience, in-house prototyping and short run production, and overseas manufacturing capabilities. Please contact us using the information below with any ideas or concepts that you would like to explore.
RGB-123
18 Larchmere Dr.
Beavercreek, OH 45440
937-430-8516
sales@rgb-123.com
Open Source Hardware (OSHW)
We fully believe in the OSHW business model and our designs, layouts, and supporting code will always be OSHW compliant and releasable with a CC Attribution 2.0 Generic License. In fact, many of the products you seen on this site would not be available for use without the efforts of other vendors who embrace the OSHW concept.
ORDERING
You may place your order online through our secure server directly from our web site. We accept Paypal, MasterCard and VISA credit cards. All credit card transactions are secure & encrypted to protect customer information.
SHIPPING
Cost of shipping is calculated at the time of checkout via the secure shopping cart. All of our products are shipped through UPS or USPS. All shipments will require a signature. In the case a package is lost or damaged in transit RGB-123 is not responsible for replacing the order. A claim will be placed with the shipping agent in these cases and can take 6 weeks or more to resolve.
International Orders:
UPS – We highly recommend that you use UPS for International shipments as UPS has custom agents that will ensure that your package makes it to you. However, there is a significant difference in price for these services. If you need your items quickly and with little hassle please choose this option.
USPS – When using USPS you must deal with customs directly if your package is held and is to be released. Generally, packages make it to customers quickly, but if your item is held by customs this can cause significantly delays and frustrations for you. You are responsible for clearing your item from customs if it is held.
Any duties and taxes for international shipments are at the cost of the customer. RGB-123 is not responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.
RETURNS
You may return any “unused” hardware product for a refund of the purchase price. Note that returned items must be received by us within 30 days from the date of the original purchase, and items purchased with a credit card or through Paypal will be subject to a 25% re-stocking fee.
Products must be in new condition (may be unpacked but not used, damaged or modified), packed safely in original or equivalent packaging, and shipped (not mailed) to:
RGB-123
1493 Anne Burras Ave
Hampton, VA 23665
937-430-8516
sales@rgb-123.com
We cannot be responsible for returned items lost in the mail – so please use UPS, Federal Express, or another reliable carrier that offers package tracking services when returning merchandise.
WARRANTY
RGB-123 warrants the products it sells against defects in materials and workmanship for a period of 90 days from date of purchase. If you discover a defect, we will, at our option, repair, replace, or refund the purchase price. Return the product with a description of the problem. We will return your product or its replacement via standard shipping.